Peter Drucker once said: the single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer." This saying is the reason why companies strive to equip their personnel with several customer service (CS) trainings and protocols.

But did you know that you can actually exercise customer service in your own little ways? That even without a 4-day CS training Cheap Andre Iguodala Jersey , you can still make a customer's experience with you happy? Placing small stuffs, such as a desk pad and a ballpen, on your table actually does spell customer service with a capital C!

Desk Accessories

Regardless of your position title or rank in the organization, it's important to make your desk welcoming. Rather than filling your table with tons of picture frames, why don't you display useful little things instead?

Have a pen and memo pad (or sheets of paper) ready for your customer's use. Especially if you're constantly seeking andor "giving out" your signature Cheap Kevon Looney Jersey , a desk pad will be very useful. Stick on's are also great entries in your table and this is not just because they come in vibrant and pastel colors. Even your staplers, tapes, pins and erasers will, one day, prove their worth to you and your customers visitors.

If you are always entertaining clients and visitors Cheap David West Jersey , then keep your corporate cards on standby by having desk business card holders in your table. It will surely make the exchange of contact information more convenient.

Personal Care Items

No, this is not about shampoos or lotions; not even about cottons. Small quantities of personal care items (e.g. tissue papers and isopropyl alcohol) should be immediately within your day in and day out. Why is this so?

Imagine an employee pouring out her emotions on you and bursting into tears. This scenario is not uncommon especially if you are a manager or are in the Human Resource Department. Thus, to appease the employee, you need to give her something that can "hide" those tears. It would be inconvenient if you hand her your hanky or you mistakenly give her scrap paper! Thus, the need for some personal care items near your desk!

A Welcoming Smile

Always remember that customer service comes from you Cheap Jordan Bell Jersey , and not the items in your desk. As the line from the Optimist Creed goes, "give every living creature you meet a smile." Do so. Otherwise, all those cute, elegant and uniquely-styled items in your desk would mean nothing. Your leather desk pad, your scented memo pad or your 4-colored pen will not mean a thing.

You see Cheap JaVale McGee Jersey , there is so much about customer service. The corporate items you see everyday, such as your desk pad, your pen, your personalized memo pad, can actually help you in carrying out this function. By making your table spell out comfort Cheap Patrick McCaw Jersey , convenience and ease, you are making yourself a worthy advocate of customer service.

In short, just by the mere presence of your desk pad on your table, you are saying: how can I make your visit more convenient? These are truly words - er, thoughts - from a true-blue customer -service-oriented person! It was the last performance Fu ever saw. Oftentimes Cheap Nate Thurmond Jersey , in case you have colleagues or buddies that determine what they are doing with regards to residence improvement, they would be over willing to assist you using the details you need or help you in the actual process itselfpanyprofilesandconferences.

Enterprise Process Mapping


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